Shipping and Returns

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@dressuptocalmdown.com.

Exchanges (if applicable)

We replace items if they are defective or damaged. We also replace items if you would like to switch to a bigger/smaller size. If you need to exchange, send us an email at hello@dressuptocalmdown.com and send your item to: 1560 Rhode Island Ave N. Golden Valley MN, 55427 United States

Shipping

We offer free shipping on all our products! We ship our products out to you within 24 hours of ordering!

If you are returning your product, you should mail your product to: 1560 Rhode Island Ave N. Golden Valley MN, 55427 United States

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.